Why is my library account blocked?

There are several reasons your library account may be blocked. For example, you may have unpaid fees, you may have reached borrowing limits on your account, or we may need to verify your address. To discuss specific account issues, contact your local branch or email AskALibrarian@washcolib.libanswers.com.

Library accounts have an expiration date between one and three years, depending on the account type. This provides an opportunity to update contact information including home address, phone number, and email address. To unblock your account, visit, call, or email Washington County Library and provide your current contact information. Library staff will update your account and unblock your library card so you will have full access to library services. Call 651-731-1320 or email AskALibrarian@washcolib.libanswers.com with questions.

Show All Answers

1. How do I find library books, audiobooks, movies, music, magazines and more?
2. How do I find library locations and hours?
3. How do I get a library card?
4. Can I get a library card if I have a Safe at Home card?
5. How do I borrow, renew, and return library materials?
6. How do I borrow titles not owned by Washington County Library?
7. How do I download digital books, audiobooks, and magazines from the library?
8. How do I find magazine or newspaper articles?
9. How do I find library events, classes, and storytimes?
10. How do I pay a library fee?
11. Why is my library account blocked?
12. How do I change my library PIN or update other personal information for my library account?
13. How do I use Wi-Fi at the library?
14. How do I use a library computer?
15. Can I print and/or make copies at the library?
16. How do I reserve a library meeting room?
17. How do I have library materials delivered to my home?
18. Does the library offer student exam services?
19. How do I get tax forms?
20. How do I suggest a new title for the library to purchase?
21. How do I donate books to the library?
22. How do I sell my book to the library?
23. How do I offer a library event?
24. How do I become a library volunteer?
25. Does the library offer access to a microfiche reader or microfilm machine?