News Flash

Life at the Library

Posted on: November 30, 2023

Library Mobile App Unavailable

black and white image of hand holing a phone. Text reads: Our mobile app is currently unavailable.

The Washington County Library mobile app is not working at this time, due to service issues with our current vendor. As a result, information about your account is likely inaccurate. We're sorry for the disruption of this popular tool!

Many Twin Cities libraries are experiencing this problem. We're working to find a solution, but don't know when we might know more. We'll share updates on social media and here on our website.

Fortunately, issues with the app do not affect your library account, holds, auto-renewals, or current checkouts. You can continue to manage your account and checkouts through our online catalog, which is available on all web browsers and mobile devices.

This also doesn't impact the Libby app, which can still be used to check out digital materials.

For help accessing your account, contact your local library or connect with us online by emailing AskALibrarian@washcolib.libanswers.com. Thank you for understanding!

Add a Shortcut to the Mobile Catalog on Your Device: 

While the app is unavailable, you can search the catalog and access your account on your mobile device.

Android Device InstructionsApple Device Instructions
  1. Open the catalog at WashCoLib.org/Catalog
  2. Tap the three-dot Settings icon in the top-right corner of the browser.
  3. Scroll to select the option Add to Home screen.
  4. A box called "Add to Home screen" will appear with an option to rename the app.
  5. Tap Add to complete the steps.
  6. A new icon will appear on your device's screen. Tap it any time to launch the mobile catalog!
  1. Open the catalog at WashCoLib.org/Catalog
  2. Look for a "Share" icon in the bottom bar of the browser, next to the forward and back buttons.
  3. Scroll to select the option Add to Home screen.
  4. A box called "Add to Home screen" will appear with an option to rename the app.
  5. Tap Add in the top-right corner of the screen to complete the steps.
  6. A new icon will appear on your device's screen. Tap it any time to launch the mobile catalog!


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