Hotspots

Hotspot DeviceWashington County Library currently has a limited number of hotspots available for checkout. Hotspots provide 4G Internet service within the T-Mobile network. You can place a hold on a hotspot through our catalog, contacting us by phone or email, or visiting your local library and requesting one in person.

Loan Rules

  • 1 week checkout
  • No renewals allowed
  • 1 hotspot checkout per card

Borrowing a Hotspot

Hotspots may be very popular, so we recommend using our catalog to check if a device is available and to place a hold. You will receive an email notification when the hotspot is available to pick up. 

When picking up your hotspot:

  1. Find your holds on the library’s hold shelf. You should see a DVD case labeled HOTSPOT in red and white by your last name. 
  2. Take this DVD case to the checkout desk. A staff member will exchange the DVD case for your hotspot kit. 

You can also visit Washington County Library branch to see if a hotspot is available. Ask a staff member for assistance finding a hotspot or placing a hold on one.

Hotspot KitsHotspot Kit

When you check out a hotspot kit, it will include the following supplies:

  • A Franklin T9 hotspot
  • A charger for the hotspot
  • A carrying case for the hotspot and charger
  • Instructions and Troubleshooting Guides

When a hotspot is three or more days overdue, service will be shut off and cannot be restored. A lost, missing, or destroyed hotspot kit may accrue a $84 fee for replacement.

Instructions & Troubleshooting

Do you currently have a hotspot checked out? Use this Instructions and Troubleshooting Guide for assistance. 



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A portion of Washington County Library hotspots were funded with a grant from the Minnesota Department of Education using federal funding, CFDA 45.310 – Library Services and Technology Act, Grants to States Program (LS-00-20-0024-20).